Longes personnalisées pour cartes d'identité avec logo et attache de sécurité | Commande en gros

Will the back side be printed as a mirror image?
For custom-shaped air fresheners, the back side is typically printed as a mirror image of the front so the artwork follows the same die-cut shape on both sides. If your design includes text, logos, QR codes, or directional elements that should not be mirrored, please let us know before production so we can review the artwork and confirm the best layout in your digital proof.

How long does the fragrance last?
Fragrance strength and duration vary depending on the scent, temperature, airflow, ventilation, and usage environment. In open or well-ventilated areas, fragrance may naturally evaporate more quickly, so the exact duration will vary in actual use. Our custom air fresheners are designed primarily as branded promotional products, combining your logo or artwork with a fragrance feature to create a practical giveaway for businesses, events, and customer promotions.

Can I review a digital proof before production?
Yes. After you place your order and send your logo or artwork, we’ll prepare a free digital proof for you to review. Production starts only after you approve the design.

Do I need to upload my artwork before checkout?
No. You can place your order first and send your logo, artwork, or design file after checkout. Our team will review the file and prepare a digital proof for your approval before production.

Can you make the air freshener in a custom shape?
Yes. Your air freshener can be custom cut to match your logo, artwork, product shape, mascot, or other design. We’ll confirm the final shape and layout in your digital proof before production.

Can you print full-color artwork on the air freshener?
Yes. Full-color printing is available for logos, photos, illustrations, text, QR codes, and detailed artwork. We’ll review your file before production to make sure the important details reproduce clearly.

Can I request changes to the proof?
Yes. You can request changes to the shape, artwork placement, print size, text, or layout before production starts.

Can I cancel if I don’t approve the proof?
Yes. If the proof does not work for your needs, you can cancel before production starts.

What file type should I send for my artwork?
Vector files such as AI, EPS, SVG, or PDF are preferred when available. High-resolution PNG or JPG files can also work for many full-color designs. Our team will review your artwork before production.

What scents are available?
We offer multiple fragrance options, including New Car, Ocean, Lemon, Vanilla, Fresh Linen, Cool Breeze, and more. If you have a preferred scent, let us know when placing your order.

What is the minimum order quantity?
The minimum order quantity is 100 pieces per design and per scent. Larger quantities have lower unit pricing, with bulk pricing shown directly on the product page.

Can Koozify help if I need my order by a certain event date?
Yes. Share your deadline with us and we’ll help confirm a realistic production and delivery plan before your order moves forward.

Can I request special customization that is not shown on the product page?
Yes. If you need a special shape, packaging option, custom quantity, rush order, split shipment, or another special request, contact us before ordering and we’ll help confirm what is possible.

Free remake for production errors

If your order doesn’t match the approved proof due to our production error, we’ll remake the affected items for free. In most confirmed cases, no return is needed.